Welcome to our new website!

We’ve improved options for how you manage your account and interact with customer service.

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Explore our new Customer Portal

Get full access to your account in our new & improved portal.

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Smart Meter Installation

Understand what to expect and how to stay informed.

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Helene Relief Support

We’re helping to restore service in mountain communities.

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My Account

Wastewater Emergencies

New Customer

Union Conserves

Bids

Boil Water Advisory

Smart Meter Installation

We’re replacing traditional meters across our service area with smart meters. This upgrade will improve our meter reading process and provide you with better information about your water use. You won’t be charged for the new meter, but there’s information we want you to know.

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News

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Videos

How to Read your Smart Meter
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Union County Water: By the Numbers

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Miles of
Water Lines

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Miles of Wastewater Lines

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Customer Accounts

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UCW Employees